Equipment Loans
Information Technology Services offers temporary use of several end-user devices which are available for a limited time to any authorized Shelby County Government employee. The devices are available on a first come first serve basis and must be scheduled in advance with the Service Desk.
- What are the features provided by this service?
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Temporary use of the following devices is available;
- Computers
- Laptops & tablets
- Peripherals - (Printers, Scanners, etc.)
- Mobile Hotspots
- Digital still/video camera
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Temporary use of the following devices is available;
- How do I request or access this service?
- Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to Service.Desk@shelbycountytn.gov.
- What are the requirements/pre-requisites for this service?
- N/A.
- What is the turn around time for the service delivery?
- Dependent on equipment availabilty and/or project requirement
- What are the responsibilities of customer?
- Customer agrees to beresponsible for any loaned equipment in their possesion.
- When is this service available?
- Limited availability. Loaners are available on a 1st come 1st served basis.
- What is the usual response time for this service?
- ISLA Terms.
- How do I get help with this service?
- Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to Service.Desk@shelbycountytn.gov.
- Who is the support owner for this service?
- Jeff Yallope.
- What are the support hours for this service?
- 8:00am-4:30pm, Monday-Friday.
- What is the cost for this service?
- Cost of the service is service dependant.
- Does this service require cost approval? If yes, What is the cost approval process?
- N/A.