Web Application Management
We offer a full range of service levels, from the small static website to the complex custom web application. We use a variety of industry standard techniques and platforms to provide the best possible solutions for our clients needs. In addition, we use industry leading enterprise-level application development tools to ensure each product is developed along a standard and efficient software development life cycle. We are dedicated to providing reliable and accessible Internet and Intranet solutions.
- What are the features provided by this service?
- Benefit from the use of enterprise-class development tools, processes, and professionals.
- Custom-designed prototypes.
- Project consultation and guidance on vendor relationships.
- How do I request or access this service?
- Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to Service.Desk@shelbycountytn.gov
- What are the requirements/pre-requisites for this service?
- N/A.
- What is the turn around time for service delivery?
- This is dependent upon the specific requirements and complexity of the request. On an average, it takes 4weeks to deliver the service.
- What are the responsibilities of customer?
- Identify the primary point of contact with ITS in coordinating the activities being performed by the service.
- Must be willing to meet and participate in requirements gathering and testing phases by providing their valuable inputs.
- When is this service available?
- Available upon request.
- What is the usual response time for this service?
- 8 Hours
- How do I get help with this service?
- Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to Service.Desk@shelbycountytn.gov.
- Who is the support owner for this service?
- Praneeth Nangunoori
- What are the support hours for this service?
- 8:00am-4:30pm, Monday-Friday
- What is the cost for this service?
- Costs could be incurred depending on the specific details of the project. Sometimes custom graphics may have to be purchased.
- Does this service require cost approval?
- N/A.
- What is the cost approval process?
- N/A.