Web Application Management

We offer a full range of service levels, from the small static website to the complex custom web application.  We use a variety of industry standard techniques and platforms to provide the best possible solutions for our clients needs. In addition, we use industry leading enterprise-level application development tools to ensure each product is developed along a standard and efficient software development life cycle.  We are dedicated to providing reliable and accessible Internet and Intranet solutions.

  • What are the features provided by this service?
    • Benefit from the use of enterprise-class development tools, processes, and professionals. 
    • Custom-designed prototypes.
    • Project consultation and guidance on vendor relationships.
  • How do I request or access this service?
    • Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to [email protected]
  • What are the requirements/pre-requisites for this service?
    • N/A.
  • What is the turn around time for service delivery?
    • This is dependent upon the specific requirements and complexity of the request. On an average, it takes 4weeks to deliver the service.
  • What are the responsibilities of customer?
    • Identify the primary point of contact with ITS in coordinating the activities being performed by the service.
    • Must be willing to meet and participate in requirements gathering and testing phases by providing their valuable inputs.
  • When is this service available?
    • Available upon request.
  • What is the usual response time for this service?
    • 8 Hours
  • How do I get help with this service?
    • Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to [email protected].
  • Who is the support owner for this service?
    • Praneeth Nangunoori
  • What are the support hours for this service?
    • 8:00am-4:30pm, Monday-Friday
  • What is the cost for this service?
    • Costs could be incurred depending on the specific details of the project. Sometimes custom graphics may have to be purchased.
  • Does this service require cost approval?
    • N/A.
  • What is the cost approval process?
    • N/A.