Web Content Management
Using a content-management system allows content owners to directly author and publish information online while maintaining design consistency and branding.
- What are the features provided by this service?
- Offers an organized way of creating and managing standards-compliant websites.
- Template design schemes that support organizational efforts towards consistent branding and identity.
- A growing widget library containing pre-programmed and formatted functionality like RSS feeds, slide shows, form building, FAQ formats, blogs, news releases, file uploading, graphs and more.
- Responsive and accessible themes make sites work well on phones, tablets, and desktop browsers.
- How do I request or access this service?
- Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to Service.Desk@shelbycountytn.gov
- What are the requirements/pre-requisites for this service?
- N/A.
- What is the turn around time for service delivery?
- This is dependent upon the specific requirements and complexity of the request. On an average, it takes 4weeks to deliver the service.
- What are the responsibilities of customer?
- Identify the primary point of contact with ITS in coordinating the activities being performed by the service.
- Must be willing to meet and participate in requirements gathering and testing phases by providing their valuable inputs.
- Training may be required to learn to publish content on Web Portals.
- When is this service available?
- Available upon request.
- What is the usual response time for this service?
- 8 Hours
- How do I get help with this service?
- Contact the ITS Service Desk by calling 901-222-2700 or by sending an email to Service.Desk@shelbycountytn.gov.
- Who is the support owner for this service?
- Praneeth Nangunoori
- What are the support hours for this service?
- 8:00am-4:30pm, Monday-Friday
- What is the cost for this service?
- N/A.
- Does this service require cost approval?
- N/A.
- What is the cost approval process?
- N/A.